TICK IT is an online Complaint Management System

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Tick It is Incredibly Powerful and Easy-to-Use

TICK IT is an online Complaint Management System that provides multichannel capabilities, advanced reporting functionalities as well as a platform for cross-functional collaboration and immediate customer feedback system. With a large team of agents, chaos and confusion can be commonplace without a proper customer complaint management system in place. With features like Trouble ticketing system, Issue Resolution, Multiple input functionality - TICK IT has it all figured out.

Complaint management system

Internal/ External publishing (available in web based and Enterprise version).

Complaints management is about resolving individual complaints and identifying opportunities to make systemic improvements. Every organisation that deals with the public will receive complaints.

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Multiple input functionality

Issue tracking & Resolution.

A Multi-tenant enterprise grade Case Management System to handle customer complaints and tickets.

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Trouble Ticketing System

Choose white-labelling.

The community expects government organisations to be customer-focused and responsive to complaints.

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Control your Trouble ticketing like a Pro

TICK IT has it all figured out.